Privacy policy
PRIVACY POLICY
Last updated: September 25, 2026
Novair Gallery is operated by Talin Schneider. In this Privacy Policy, "we", "us" and "our" refer to Novair Gallery.
Novair Gallery operates this online store and website, including the related content, features, tools, digital products and services. The store is powered by Shopify.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or use our website, purchase our digital products, contact us or otherwise interact with our Services.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have been informed about how your personal information may be processed as described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Services, we may collect the following types of personal information:
Contact information, such as your name, email address, billing information and other contact details that you provide to us.
Transaction information, such as information about products you purchase, transaction dates, order details and payment status.
Payment information, such as information necessary to process your payment. Payment information may be processed directly by Shopify or another payment service provider. We generally do not have access to your complete payment card details.
Communications with us, such as information you provide when you contact our customer support at support@novairgallery.com.
Device and technical information, such as your IP address, browser type, device information, operating system, network information and other technical information that may be collected when you use our website.
Usage information, such as information about how you interact with our website, including pages or content you view and how you navigate the Services.
2. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
- directly from you when you provide information to us;
- automatically when you visit or use our website, including through cookies and similar technologies;
- through Shopify and other service providers that help us operate our store;
- through payment providers and other third-party services used to process transactions or provide our Services.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information for the following purposes:
Providing and operating our Services. We use personal information to operate our online store, provide access to purchased digital products and provide customer support.
Processing purchases. We use information necessary to process orders, confirm payments, provide digital downloads and maintain transaction records.
Communicating with you. We use your contact information to respond to questions, support requests and other communications.
Improving our Services. We may use technical and usage information to understand how our website is used and to improve its functionality, security and user experience.
Security and fraud prevention. We may process information to protect our Services, detect fraudulent or unauthorized activity and maintain the security of our store.
Legal and regulatory purposes. We may process personal information where necessary to comply with applicable laws, respond to lawful requests from authorities, resolve disputes or enforce our agreements and policies.
Where required by applicable law, we will rely on an appropriate legal basis for processing personal information. Depending on the circumstances, this may include performing a contract, complying with a legal obligation, obtaining consent or pursuing legitimate interests that are not overridden by the rights and interests of the affected person.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties where necessary to operate our Services or where permitted or required by law.
These third parties may include:
- Shopify, which provides the e-commerce platform on which our store operates;
- payment service providers that process payments;
- technology and service providers that help us operate, secure and maintain our website;
- providers of digital delivery or file-hosting services, if used to provide purchased digital products;
- professional advisers or authorities where disclosure is required or permitted by law.
We do not sell your personal information for money.
Some service providers may process or store personal information outside Switzerland. Where personal information is transferred to another country, we take the measures required by applicable data protection law.
5. RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify.
Shopify may collect and process information about your use of our store, including technical and usage information, in accordance with Shopify's own privacy policies and applicable agreements.
Information you submit through our store may therefore be transmitted to Shopify and other service providers that help us provide the Services.
For more information about Shopify's processing of personal information, please refer to Shopify's Privacy Policy.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate the store, remember preferences, provide essential functionality, maintain security and understand how visitors use our Services.
Some cookies may be provided by Shopify or third-party service providers.
Depending on your location and applicable law, you may be presented with cookie or privacy choices that allow you to control certain non-essential technologies.
7. THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to websites or services operated by third parties.
If you follow a link to a third-party website, that website's own privacy policy and terms will apply. We are not responsible for the privacy practices of third-party websites that we do not operate or control.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, process transactions, maintain business and accounting records, comply with legal obligations, resolve disputes and enforce our agreements.
The exact retention period depends on the type of information and the reason why we need it.
9. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or alteration.
However, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
10. YOUR DATA PROTECTION RIGHTS
Depending on applicable law and your place of residence, you may have rights relating to your personal information.
These may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate personal information;
- request deletion of personal information where legally applicable;
- object to or request restriction of certain processing;
- withdraw consent where processing is based on consent;
- request a copy of certain personal information where a right to data portability applies.
These rights are subject to applicable legal conditions and exceptions.
To exercise a privacy-related right or ask a question about your personal information, contact us at:
support@novairgallery.com
We may need to verify your identity before processing certain requests.
11. CHILDREN'S PRIVACY
Our Services are not specifically directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at support@novairgallery.com.
12. INTERNATIONAL DATA TRANSFERS
Because our store uses Shopify and other service providers, personal information may be processed or stored in countries outside Switzerland.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our Services, our data-processing practices or applicable legal requirements.
When we update this Privacy Policy, we will update the "Last updated" date at the beginning of the policy.
14. CONTACT
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise an applicable data protection right, please contact:
Novair Gallery
Talin Schneider
Letzigraben 43
8003 Zürich
Switzerland
Email: support@novairgallery.com