Refund policy

Return and Refund Policy

All products sold in this store are digital products. No physical products will be shipped.

Because our products are digital downloads, refunds are generally not available once the digital product has been downloaded or access to the digital product has begun.

If you experience a technical problem with your download or receive a file that is defective or does not match the product description, please contact us at

support@novairgallery.com

. We will review the issue and, where appropriate, provide a replacement or refund.

For customers in the European Union, statutory consumer rights apply where required by law. For digital content, the right of withdrawal may be lost once the customer has expressly agreed to immediate delivery and acknowledged the loss of the right of withdrawal.

Nothing in this policy limits any mandatory consumer rights that apply to you under applicable law.